Our AI-powered dispatch system revolutionizes how cities handle citizen concerns. By integrating real-time automated speech recognition (ASR), generative AI for response generation, and text-to-speech (TTS) technology, we offer a seamless, interactive experience for citizens to voice their concerns.
The system automatically transcribes spoken input using ASR, allowing citizens to describe their issues or requests in natural language. Once transcribed, the AI generates accurate and contextually relevant responses, offering solutions, information, or guiding the conversation toward resolution.
Our TTS technology then speaks the AI-generated responses back to the citizen, maintaining a fluid and conversational interaction. The system also logs the conversation and identifies action items for further processing or escalation, speeding up the resolution process and improving citizen satisfaction.
This AI-driven approach not only enhances dispatch efficiency but also ensures that every concern is handled promptly and accurately, reducing wait times and improving communication between citizens and city officials.
We equip city governments and organizations with the cutting–edge AI toolset they need to streamline operations, boost responsiveness, and support citizens more effectively.